FAQ
Frequently Asked Questions
Ordering
How do I place an order?
Simply browse our collections, add items to your cart, and proceed to checkout. We accept all major credit cards and secure payment methods.
Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if you need to make changes.
Shipping
Where do you ship?
We currently ship within the United States. Some larger items may have specific delivery requirements — details are noted on each product page.
How long does shipping take?
Standard orders typically arrive within 7–14 business days. Larger furniture pieces may require additional lead time and we'll keep you updated throughout.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items in their original condition. Please visit our Contact page to initiate a return.
What if my item arrives damaged?
We're so sorry if that happens. Please photograph the damage and contact us within 48 hours of delivery — we'll make it right.
Products
Are your products true to the photos?
We work hard to represent our products accurately. Please note that monitor settings may affect color perception slightly. If you have questions about a specific item, don't hesitate to reach out.